Once you're in "My Account" click "Manage Students", then click on the relevant course. Go to "My Account", which you'll find in the upper right corner of your screen. Please make sure you're logged in to your account. The security lock is only temporary, and once this is lifted you will be able to access your account with either your existing password or you may use the forgot password link to reset it.īefore emailing support, please check out our FAQ I have not received my password reset email regarding your issue. If you have entered your password incorrectly on three occasions, this will generate an automatic security lock on your account as a precautionary measure. Just click on the "Lost your password" link If you're not sure of your login password, this can be reset from the login page of our website. The email address will be the one that you used to create your order. You can use your email address as the username to log in to your account.
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